hoa.to vs TownSq
Resident-engagement and community app. Here's an honest look at how the two compare — including where TownSq is the stronger choice.
Communities that primarily want a resident communication and engagement app.
Choose hoa.to if…
- You want engagement PLUS real fund accounting, payments and collections in one system.
- You want board tools (violations, ARC, e-voting, minutes) not just resident chat.
Choose TownSq if…
- Your only need is resident communication and you already have accounting elsewhere.
Feature comparison
| hoa.to | TownSq | |
|---|---|---|
| Scope | Full operating system: money + operations + community | Community engagement focus |
| Accounting | Fund accounting + statements | Not the core |
| Governance | e-voting, elections, AI minutes | Basic |
| Payments | ACH/card/autopay reconciled | Payments available |
| Coverage | US + Canada | US-focused |
| API | Public REST API | Limited |
This comparison reflects hoa.to's understanding of publicly available information about TownSq and may not capture recent changes. It is not affiliated with or endorsed by TownSq.
About TownSq
TownSq is generally positioned as a resident-engagement and communication app rather than a full financial operating system. Communities that already have accounting and collections handled elsewhere sometimes add it specifically for resident-facing communication, amenity booking and a community feed.
Boards should confirm current accounting, payments and governance capabilities directly with TownSq, since engagement-focused products vary in how far they extend into financial operations, and this page reflects hoa.to's understanding of publicly available information only.
When TownSq may be the better fit
Neither product is right for every community. Here's an honest read on when sticking with TownSq makes more sense than switching.
- Your only real need is resident communication and engagement, and you already have accounting handled elsewhere.
- Your community values TownSq's specific resident-facing app and community-feed experience over a combined operations platform.
- You don't currently need board tools like violations, ARC tracking or e-voting in the same system as communication.
If you do decide to switch
Whichever way a board goes, this side-by-side checklist applies to any HOA/condo software migration:
- Export a full data dump from your current system — units, owners, balances, and transaction history — before you cancel anything.
- Confirm how far back your dues and payment history exports; many boards want at least two to three years for audits and owner disputes.
- Get a complete owner and resident directory, including archived or inactive owners and prior owners of record.
- Check what's required to reconnect (or replace) your bank and payment processor — new account and routing setup can take longer than the software migration itself.
- Migrate governing documents, meeting minutes, and any signed forms or e-signatures, not just financial records.
- Review your state or provincial notice-period requirements before announcing a new system to owners; switching software doesn't reset those timelines.
- Reconcile opening balances between the old and new system to the penny before go-live, and keep read-only access to the old system through a transition period.
- Time the cutover around your billing cycle so dues aren't invoiced twice, or missed, during the switch.
Questions to ask either vendor
Before signing with hoa.to, TownSq, or anyone else, a board should get clear answers to these:
- What's included in the base price, and what costs extra — payment processing, the mobile app, additional modules, support tiers? Ask for this in writing; check the vendor's site for current, publicly listed pricing where available.
- How is our association's money held — is it commingled with other associations' funds, or kept in segregated or trust accounts?
- If we ever leave, what happens to our data — financial history, documents, owner records — and can we get a full export, in what format?
- What's the realistic implementation timeline, and who does the data entry and reconciliation, us or the vendor?
- Is the resident mobile experience a native app or a mobile-optimized website, and does it cover the tasks residents use most — payments, requests, voting?
- What's included in support — phone, email, live chat — and what response times should we expect in writing?